Kattelo Consulting Satisfaction Guarantee
We strive to delight each single one of customers because we are in it for the long haul! In the event a customer is unsatisfied with our deliverables and our alternative solutions, we want to let you know exactly how it will work.
- If, for any reason you are not satisfied with any deliverable, Kattelo Consulting will waive the specific portion(s) of the consulting fees within the corresponding Statement of Work (SOW), pro-rata.
- A formal request for refund must be submitted in writing within 48 hours of leaving the course or you may contact the Customer Satisfaction Department at [email protected].
- No refunds will be issued for completed deliverables that the customer has already signed off.
Our Contact Information
If you have any questions or comments, please contact our Customer Satisfaction in one of the following ways : [email protected] or by mail to Attn: Customer Satisfaction, Kattelo Consulting LLC, 237 Kearny Street #338 San Francisco, CA 94108.